- Accessories and Gifts
- Clearance Items
- DVD Movies
- Featured Items
- Gear Bags
- Gloves
- Hats and Beanies
- Protection and Padding
- Rash Guards
- Shirts
- Shorts and Pants
- Strike Pads and Targets
- Sweaters and Jackets
- Uniforms and Kimonos
- Women's Gear
Is there a discount on shipping?
Yes and no. We try to match our shipping prices to our actual costs, so we end
up offering you the same type of "discount" that our shippers give us. In other
words, it's MUCH cheaper (per pound) to ship 10 lbs. than 2 lbs.
You'll probably find that you can add a small item to your order and the
shipping price doesn't go up at all (so three t-shirts might cost the same as
two for shipping). Stick them in the shopping cart and see - you can always take
them back out.
What kinds of payment do you accept?
During checkout, you'll have your choice of payment methods. We take most major
credit cards as well as PayPal. We also accept domestic money orders,
international POSTAL money orders and personal checks.
Please keep in mind that we'll hold any order paid with a money order or
personal check until funds have cleared. Also, PayPal isn't very good at telling
you this, but they hold your funds if they come out of a checking account -
usually 4 days - before they release the funds to us. However, we ship as soon
as we have the funds.
What's up with this "cookies must be enabled" thing?
To use the shopping cart, you need to tell your browser that "cookies" are
allowed. HONEST, we're not doing anything sneaky (no spyware, spam, tracking,
etc.) It's just for the checkout.
There's a technical reason for it, but the bottom line is that it just works
better for you and us to use a cookie during the process. Please feel free to
delete the cookie later (but it does need to be there for the checkout cart to
work properly).
Do we gift wrap orders?
Not at the moment. However, orders shipped inside the US don't normally have any
prices on the packing slip included inside. Orders outside the US are required
to have that information for Customs (sorry).
How LONG will shipping take outside the United States?
If you requested "Standard Shipping", it will be sent US First Class Air Mail.
USPS says that's 14 - 21 business days plus any time it might wait in Customs.
"Priority Mail" for international orders has a stated delivery time of 6 - 10
business days. But again, that's also subject to Customs hold on top of that.
Our experience (anecdotally since we’ve never done research - just based on
feedback) is that 40% of the orders take around a week and 80% take about 2
weeks or less. About 98% are there within 14 business days.
Keep in mind, we can't guarantee delivery times, since once it's in the mail
system, we have no control over when it gets there. This is just to give you an
idea of the time frame. We've seen stuff take as little as 2 days (!) and as
long as 78 days (the record).
We won't mention any names, but some countries have r...e...a...l...l...y
s...l...o...w c...u...s...t...o...m...s so if that's you, you probably already
know it. Brace yourself... It's not like our orders have a "magic get through
customs fast" stamp for you guys - sorry.
We’ll ship some orders using Tyvek envelopes – depending on what it is - and
that sometimes help get through Customs faster than boxes.
Do I have to pay taxes or duties on my purchase?
If you are shipping to an address in California, you are subject to an
additional sales tax (sorry).
If you are shipping to an address outside of the US, you may be subject to a
Customs or Duty charge outside of our control. If you select a shipping method
using the US Postal Service, there is no "customs brokerage fee". Some shipping
companies (FedEx, UPS, DHL, etc.) do charge these fees, and again, they are
outside of our control.
Can you mark my international order as a "GIFT" on the Customs form?
Sorry, no. It's not only against the law - it won't work.
Our labels have the customs form integrated into the address. It's way obvious
to Customs that you're getting something you bought - not cookies from Grandma.
I don't like it/it doesn't fit/it's broken, can I return it or get an
exchange?
YES! The last thing we want is for you to be "stuck" with something. Please
contact us and we'll either exchange it or refund your money.
We'd like you to let us know within 30 days of your purchase (although we listen
to sob stories if it's past that). If you want to exchange it and you're inside
the US, we'll usually pay shipping for the replacement too. Outside the US,
exchanges might also have some additional shipping charges. Unfortunately, we
can't refund the original shipping price if you do return it.
If the item was defective and you had the order shipped via expedited shipping,
we can only refund the "standard shipping" amount.
I'm a really good fighter, can you sponsor me?
Um… maybe. Send us your resume or list of your experience. Something about you
and why you do this instead of watching TV when you come home from work…
We’ll also need some references – and not your workout buddies. Like your
instructor(s), promoters, etc. We’re not as concerned about your fight record as
your character and sportsmanship.
Please keep in mind we get lots of requests for sponsorship and cannot sponsor
everyone.